Privacy Policy for Ferma-Ime

1. Introduction

Welcome to Ferma-Ime (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile application Ferma-Ime (the “App”).

By using the App, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information Provided by You

We may collect information that you voluntarily provide when you register or use certain features of the App, including:

• Name
• Email address
• Phone number
• Account credentials
• Other information you choose to provide

2.2. Automatically Collected Information

When you use the App, we may automatically collect:

• Log data (IP address, timestamps, usage data)
• App interaction data (features used, in-app behavior)

2.3. Location Information

We do not collect location data. This may include approximate or precise GPS location. You can revoke permissions at any time in your device settings.

3. How We Use Your Information

We use collected information for purposes including:

• Operating and improving the App
• Creating and managing user accounts
• Providing customer support
• Sending updates or notifications
• Personalizing user experience
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Sharing Your Information

4.1. With Service Providers

We do not share data with any third-party vendors who assist with hosting, analytics, and customer support.

4.2. Legal Requirements

We may disclose information to comply with laws, legal requests, or to protect our rights, users, or the public.

5. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of data transmission is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your information only as long as necessary for operational needs, legal compliance, dispute resolution, and enforcement of agreements. You may request deletion of your data at any time.

7. Children’s Privacy

The App is not intended for children under 13 (or the applicable age in your region). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

8. Your Privacy Rights

You have rights to:

• Accessing your data
• Correcting inaccurate data
• Requesting deletion
• Objecting to processing
• Withdrawing consent

To exercise these rights, contact us at the email below.

9. Your Choices and Controls

You can modify app permissions or data sharing through device settings or in-app controls. You may also request account deletion and data removal.

10. Third-Party Links & Services

The App does not include links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. You will be notified of changes through in-app notifications, email (if available), or by viewing the updated version in the App.

12. Contact Us

If you have questions or wish to exercise your privacy rights, contact us:

Email:info@ferma-ime.al